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Shipping and returns

The shipment of your package

Packages are usually sent within 2-3 days after receipt of payment and sent by express courier with check and delivery. If you prefer a delivery with Insured with signature request, an additional cost will be applied, so contact us before choosing this vehicle. Whichever type of shipment you choose, we will guarantee you a link to check the route of your package online.

Shipping costs include packaging and postage costs. Packaging costs are fixed, while transport costs vary based on the total weight of the shipment. We recommend that you group your items in one order. We cannot group two separate orders executed separately, and shipping charges will be applied to each one. Your package will be sent under your responsibility, but special attention is paid to fragile items.

The boxes are reasonably sized and your items are well protected.

Rules in the event of a dispute

For the resolution of any civil disputes arising from the interpretation, execution and termination of this contract, if the customer is a legal person the competent court is the court of Palermo.

If the Customer is a consumer (ie a natural person who purchases the products not for purposes related to his professional activity) the territorial competence is up to the judge of the place of residence or domicile of the consumer, if located in Italy.