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Terms and conditions of use

1 - Introduction

The e-commerce website is owned by Digital Distribution SRLS, VAT 02704710819.

The commercial relations between Digital Distribution SRLS (hereinafter also referred to as "Seller" and its Reseller Customers (hereinafter also referred to as "Customers") are governed exclusively by the following conditions of sale and therefore exclude any other agreement unless agreed in writing between the Parties.

2 - Technical information

The technical information included in its websites, and all its derivative pages, are based exclusively on the data published by the producers. Digital Distribution SRLS reserves the right to modify / adapt the technical parameters and size them according to what is communicated by the manufacturers, even without any notice.

3 - Orders

Every order placed in any form is intended as an irrevocable proposal by the customer, while it must be considered accepted by Digital Distribution SRLS only with the delivery of the goods or with the issuance of the invoice, having the same the right to refuse the Client's order, without any obligation to state reasons and / or communication.

4 - Prices

All prices shown in the price lists are VAT included, one or more of the prices indicated may be associated with a discount or a net price of sale reserved to the Customer. Prices and discounts can be changed by the Seller at any time and always follow the trend of the official lists of the producers.

5 - Shipping and delivery

We list here the shipping methods.

6 - Payments - Retention of title

The products supplied by the Seller must be paid according to the agreements established between the reference commercial officer and the Customer. The Seller reserves the right not to ship the goods, even after accepting the order, to Customers who are not trustworthy, with unpaid or late payments. If the payment is installment, the buyer acquires ownership of the asset with the total payment of the asset, but assumes the risks from the time of delivery. Articles 1523 and following of the C.C ..

7 - Cancellation of orders

The Purchase order is binding for the Customer. However, the Customer may request, in writing, the cancellation of the order and Digital Distribution SRLS reserves the acceptance of the cancellation of the same, bearing in mind that if the goods had already been expressly ordered by Digital Distribution SRLS in the meantime to their own suppliers, the requested cancellation cannot be granted. Our company expressly reserves the right to cancel an order if the purchased object mistakenly presents a lower cost than that deemed appropriate by the company itself. In this case the customer will be immediately notified and reimbursed unless he wants to pay the difference no later than 3 days.

8 - Guarantees

Consumer products (optical media, floppy discs, printer cartridges, etc.) are not covered by any warranty. All the other products purchased are covered by the guarantee of the Manufacturer or official importer for Italy, in the terms and in the manner prescribed by the latter. Therefore, these products must be sent directly by the Customer to the authorized Service Centers.
The costs of packing and shipping to / from Digital Distribution SRLS in the Palermo office are the sole responsibility of the Buyer.
The warranty is void for all products improperly used or not supplied with the supplied accessories (cables, diskettes, manuals, etc.). Opening the original seals affixed by the Manufacturer will void the warranty. In any case, any right to direct or indirect damages to people and / or things is excluded: the warranty only covers faults of the component itself. No claim for damages can be made for indirect damages such as loss of data, downtime, etc., for which specific forms of insurance exist.

9 - Complaints

Any shipping errors or material shortages must be reported through the customer service within the site within the next three days upon receipt of the product. We will not take into consideration notices of claim or request for information relating to orders processed but not completed, if the order number that is sent to the customer automatically at the end of each order is not clearly indicated.
br /> 10 - Acceptance

Each Customer Purchase Order, however sent to the Seller, effectively confirms its full acceptance of these conditions of sale.

11 - Validity and modifiability

The conditions contained in this document may be modified without notice and will be valid from the date of their publication on the website.

12 - General clause

Any type of request relating to circumstances not provided for in this document should be handled with the reference commercial officer who can be contacted by writing to:

13 - Data processing

The Customer authorizes Digital Distribution SRLS to store, process and use the Customer's data (Law no. 675 of 31.12.1966) .
The personal data requested when the order is submitted is collected and processed in order to satisfy the express Customer's requests and in no case will they be passed on to third parties under any circumstances.
Digital Distribution SRLS guarantees its customers compliance with the legislation on the processing of personal data, governed by the privacy code pursuant to Legislative Decree 196 of 30.06.03.

Payment methods

The following payment methods are accepted

Payment in cash withdrawal in headquarters

Payment by bank transfer

Pay Pal


Payment with virtual POS